However, every Gmail user has to deal with spam on a regular basis. And frankly, Gmail deserves all the attention and appreciation it receives, since it provides great email service for no cost at all. That is a truly remarkable achievement for any email platform. Millions of users exchange billions of emails with the help of the platform on a daily basis. The recipient’s IT department would probably have access to mail transport logs and should be able to figure out the problem fairly quickly.Gmail is by far the most popular email service out there with over 69% of people using the service. The problem may be caused by the recipient’s mail server or email hosting provider. The mail server's content filters often bounce messages containing spammy content (for example, sales-oriented language), or profane language of any kind, even if it’s not abusive.Īsk your recipient to contact his IT department for assistance if you’re still unable to get messages to the person delivered.

You message might be getting flagged as spam and bounced by a stringent mail server.Ĭheck the wording of your email.

Try resending your message in plain text format, and avoid using all caps, hyperlinks, and unusual punctuation. Resend the email from your own account if you previously sent it on behalf of someone else (meaning that someone else’s email address was in the “from” field).

As a matter of policy, some organizations change an employee’s email address along with a legal name change (for example, when a woman gets married or divorced). Also, confirm with the recipient that his email address has not changed. Double-check that the recipient’s email address was entered correctly.

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